Capital Exotic Studio (“Capital Exotic Studio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit CapitalExoticStudio.com (the “Site”) or interact with us in connection with vehicle wrap, paint protection film (PPF), tint, detailing, related consultations, and other services (collectively, the “Services”).
We collect personal information in three main ways.
First, we collect information you choose to provide, such as your name, email address, phone number, mailing address, vehicle details (including make, model, year, trim, and condition), service preferences, appointment dates and times, pickup or drop-off details (if applicable), photos you submit, and any information included in your communications with us.
Second, we collect information automatically when you use the Site, such as your IP address, browser type, device identifiers, operating system, approximate location derived from IP address, pages viewed, and interaction data. We also use cookies and similar technologies as described in Section 7.
Third, we may receive information from third parties that help us provide the Services, including providers that support customer communications (including SMS delivery), customer management, scheduling, website hosting, security, analytics, and payment processing.
We use personal information to provide estimates, consultations, bookings, and services; to respond to inquiries; to send confirmations, reminders, and service updates; to provide customer support; to maintain business and tax records; to improve the Site and Services through analytics and quality assurance; to protect against fraud and security incidents; and to comply with legal obligations and enforce agreements.
If you provide your phone number, we may contact you by text message for transactional purposes, such as consultation confirmations, reminders, and service updates. We may also send marketing messages where permitted by law and consistent with your choices.
You can opt out of marketing texts at any time by replying STOP. For help, reply HELP or contact us using the information in Section 12. Message frequency varies, and message and data rates may apply. Consent to receive marketing texts is not a condition of purchase.
We do not sell your personal information.
We may share personal information with service providers that process data on our behalf to operate the Services, including providers that support customer relationship management, customer communications (including SMS delivery and marketing campaigns), scheduling, website hosting, security, analytics, and payment processing. These providers are authorized to use personal information only as necessary to provide services to us and consistent with our instructions.
We may also disclose personal information if required by law, in response to lawful requests, or when we believe disclosure is necessary to protect rights, safety, and security, investigate fraud, or enforce our agreements.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
We do not intentionally collect sensitive data unless it is necessary for a specific purpose. Where required by applicable law, we will obtain consent before processing sensitive data.
We retain personal information for as long as reasonably necessary to provide the Services, maintain business and tax records, comply with legal obligations, resolve disputes, and enforce agreements.
We use cookies and similar technologies to operate the Site, remember preferences, understand usage, improve performance, and measure the effectiveness of communications and campaigns. You can control cookies through your browser settings. If you block certain cookies, parts of the Site may not function as intended.
Some browsers and extensions offer privacy signals designed to communicate your preferences. Where required by applicable law, we will recognize and process applicable opt-out preference signals.
Depending on where you live and subject to applicable exceptions, you may have the right to access, correct, delete, or obtain a copy of your personal data, and to opt out of certain processing, including targeted advertising and profiling that produces legal or similarly significant effects.
To exercise your rights, please email privacy@capitalexotic.com with the subject line “Privacy Request” and include your full name, contact information, and the specific request.
We generally respond within 45 days. Where permitted by law, we may extend this period once by an additional 45 days and will notify you if an extension is required.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us to request deletion.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Site may include links to third-party websites or services. We are not responsible for the privacy practices of third parties, and you should review their privacy policies directly.